- On long-distance allenatore tickets purchased at Bilancia buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the tagliando office.
How do Rso register for the MUGI system?
Website (Access your account > Private reparto) / Mugi APP (My settings > Private distretto) Preciso see account movements, top up cards and obtain receipts for non-transferable cards you must register as a user of the system. Sicuro do this, go puro the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be anche-mailed sicuro you, and you can then log on and carry out most operations. Registration is a card (not verso user), and the same personal datazione given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out strada the Private Reparto: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Volte have made?
Anyone wishing to do so can obtain direct information regarding the number of journeys made evobet and the amount spent on their card by registering for access esatto the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can Volte sommita up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Excretion public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren ticket machines and biglietto offices.
- Automatic apice-up machines at the autobus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic culmine-up machines at Augure of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
- On-line, via the private sezione of the website, providing you are per registered user.
How much credit can I load onto my card?
You can top up from �5 preciso a maximum of �300, per multiples of �5. For on-line operations the maximum top-up is �100.
How and when do on-line sommita-ups become available for use?
On-line culmine-ups carried out before h are available from h the next day, and culmine-ups made after h take an supplementare day puro become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses per Donostia, Irun, Errenteria and Zarautz, at Misurazione tagliando offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your top up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.