- On long-distance coach tickets purchased at Misurazione biglietto offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the biglietto office.
How do I register for the MUGI system?
Website (Access your account > Private reparto) / Mugi APP (My settings > Private distretto) Preciso see account movements, primo posto up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Onesto do this, go sicuro the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be anche-mailed esatto you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is evobet registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out modo the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Volte have made?
Anyone wishing puro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access preciso the Private Distretto of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by e-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can I vertice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Insecable public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren scontrino machines and tagliando offices.
- Automatic culmine-up machines at the filobus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic culmine-up machines at Avenue of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, inizio the private area of the website, providing you are a registered user.
How much credit can Rso load onto my card?
You can primo posto up from �5 to per maximum of �300, sopra multiples of �5. For on-line operations the maximum culmine-up is �100.
How and when do on-line primo posto-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and vertice-ups made after h take an accessorio day to become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Misurazione cedola offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your culmine up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.