- On long-distance mister tickets purchased at Pesatura scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the tagliando is purchased at the ticket office.
How do Volte register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private dipartimento) Puro see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Esatto do this, go onesto the Private Settore on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be addirittura-mailed sicuro you, and you can then log on and carry out most operations. Registration is a card (not per user), and the same personal datazione given on applying for the card must be provided. When minors are registered the details of the ID document used durante the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out modo the Private Reparto: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Rso have made?
Anyone wishing onesto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Sezione of the website. You can also check grosvenor the last four movements and journeys made with the card at any culmine-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Rso primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Indivisible public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren scontrino machines and biglietto offices.
- Automatic top-up machines at the corriera stations durante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic top-up machines at Avenue of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, inizio the private dipartimento of the website, providing you are a registered user.
How much credit can Rso load onto my card?
You can vertice up from �5 sicuro a maximum of �300, sopra multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line vertice-ups become available for use?
On-line apice-ups carried out before h are available from h the next day, and sommita-ups made after h take an superiore day esatto become available. However, this type of top-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Pesa ticket offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your top up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.