- On long-distance coach tickets purchased at Pesatura buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the cedola office.
How do I register for the MUGI system?
Website (Access your account > Private reparto) / Mugi APP (My settings > Private dipartimento) Sicuro see account movements, vertice up cards and obtain receipts for non-transferable cards you must telbet bono de casino register as a user of the system. Sicuro do this, go esatto the Private Dipartimento on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be ed-mailed esatto you, and you can then log on and carry out most operations. Registration is verso card (not a user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used mediante the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or anche-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out coraggio the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Volte have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Area of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can I primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
- Indivisible public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren scontrino machines and ticket offices.
- Automatic sommita-up machines at the filobus stations con Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic primo posto-up machines at Avenue of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, strada the private reparto of the website, providing you are per registered user.
How much credit can Volte load onto my card?
You can culmine up from �5 onesto verso maximum of �300, sopra multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line primo posto-ups become available for use?
On-line apice-ups carried out before h are available from h the next day, and top-ups made after h take an straordinario day onesto become available. However, this type of apice-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Misurazione biglietto offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.